Terms & Conditions

The Renter must present the original driving licence (not a photocopy) at the time of vehicle collection. An international driving permit is accepted where accompanied by the national licence from which it was issued. The Company reserves the right to refuse a rental to any individual who cannot produce a valid, in-force licence for the appropriate vehicle category.

Holding a Category B (car) licence alone does not automatically qualify a person to ride a scooter under Greek law. It is the Renter's sole responsibility to verify that their licence is valid for the specific engine category of the scooter rented.

By accepting a vehicle, the Renter confirms they are legally entitled to operate that vehicle class, their licence is not expired, suspended, or revoked, and they are medically and physically fit to ride safely.

At the time of collection, the Renter and a Company representative will jointly conduct a pre-rental inspection. Any pre-existing damage will be noted on the rental contract. Damage not recorded at collection will be presumed to have occurred during the rental period and the Renter will be held responsible. The Renter must not make any modifications to the vehicle and must not exceed the vehicle's maximum load capacity. The Company does not guarantee that any specific model will be available on the booking date. If the reserved vehicle is unavailable, the Company may provide an equivalent vehicle or offer a full refund.

The minimum rental period for all vehicle categories is one (1) full day, equivalent to twenty-four (24) hours from the time of vehicle collection.

Extensions must be requested by telephone prior to the original return time and are subject to availability. Early returns do not entitle the Renter to any refund of unused rental days. The rental period begins the moment the Renter takes possession of the keys and ends the moment the vehicle is returned, inspected, and keys are handed back to Company staff during opening hours.

Vehicle collection and return takes place exclusively at:

Collections and returns must occur within opening hours. Outside of regular hours and on public holidays, collection and return may be arranged by prior appointment only. Additional charges may apply for out-of-hours services. At collection, the Renter must present: a valid driving licence (original), a valid form of identification, and a credit card for the security deposit. At return, the vehicle will be inspected jointly. A Renter who returns the vehicle without being present for inspection waives the right to dispute any damage findings.

A security deposit is required for all scooter rentals before the vehicle is released. The deposit is held as security against potential damage, loss, theft, outstanding fines, fuel charges, additional rental days, or any other sums owed.

The deposit amount is communicated to the Renter in advance and may vary by vehicle category, rental duration, and season. The deposit will be released in full after the vehicle has been returned, inspected, and confirmed free from damage, and after all outstanding charges are confirmed as nil. The Company may retain the deposit in part or in full to cover any costs arising from this Agreement. Where costs exceed the deposit, the Renter remains liable for the full outstanding balance. Bicycles do not require a security deposit unless the Company determines otherwise.

The rental fee is due and payable in full upon delivery of the vehicle. Accepted payment methods:

• Cash (Euro)
• Visa credit or debit card via POS terminal
• Mastercard credit or debit card via POS terminal
• Apple Pay via POS terminal
• Bank transfer by prior arrangement only (confirmation of receipt required before vehicle release)

American Express cards are not accepted. All prices are in Euros and are inclusive of applicable Greek VAT. Bank transfer payments must be received and cleared before the vehicle will be released.

A no-show occurs when the Renter fails to collect the vehicle within two (2) hours of the agreed collection time without prior notice. The booking is then automatically cancelled and the full rental fee is forfeited. In the rare event that the Company cannot fulfil a confirmed booking due to circumstances within the Company's control, the Company will offer either an alternative vehicle of equal or greater value or a full refund. This represents the Company's sole liability in such circumstances.

All scooter rental prices include basic third-party liability insurance (simple liability insurance) as required under Greek law. This covers the Renter only in respect of liability to third parties for bodily injury or property damage caused by the vehicle in circumstances where the Renter is not at fault. The Renter remains fully liable for any damage or theft (whether partial or total) caused to the rented vehicle itself, up to the full commercial value of the vehicle.

The following circumstances and types of damage are explicitly excluded from any insurance coverage. In all cases below, the Renter bears sole and full financial liability.

• Alcohol or drugs: Any accident, damage, or loss occurring when the driver is found to be under the influence of alcohol, narcotics, medication, or any substance that impairs judgment or motor function.
• Driver at fault: Any accident where the Renter or authorised driver is determined by the relevant authorities to be responsible for the incident.
• Unpaved roads: Any damage caused by driving on unpaved, off-road, dirt, gravel, or otherwise unsurfaced roads.
• Undercarriage, tyres, and rims: Damage to the underside of the scooter, tyres, wheel rims, or any component that comes into contact with the road surface.
• Unauthorised driver: Any accident caused by a person who was not declared as an authorised driver on the rental contract at the start of the rental.
• Failure to report the accident: Any incident for which the Renter failed to inform the Company immediately and subsequently failed to file an official accident statement as required under Greek Legislation, regardless of fault.
• Debit or credit card insurance: If the Renter holds travel or car hire excess coverage through their personal card, this does not affect the Renter's obligations to the Company. The Renter remains obligated to pay the Company the full cost of repair or replacement directly. The Renter may seek reimbursement from their card provider independently.
• Theft — no theft security: The Company provides no theft insurance. All scooters are equipped with a handlebar lock and an additional safety lock. Loss of the vehicle due to theft is the full financial responsibility of the Renter up to the vehicle's commercial value.
• Key loss: If the vehicle keys are lost during the rental period, the Renter is responsible for the full cost of retrieving or replacing the keys. If the keys are located outside of Argostoli, the Renter also bears the cost of transportation to retrieve them and the cost of creating replacement keys.

The use of all rented vehicles is strictly limited to the island of Kefalonia, Greece. Use of any vehicle outside the boundaries of Kefalonia is expressly and absolutely prohibited.

Scooters must be operated exclusively on public, paved roads open to motor traffic. Use on private land, beaches, footpaths, or any terrain not designated as a public road is prohibited and is not covered by insurance.

The Company operates a full-to-full fuel policy. The vehicle will be provided with a full tank at collection. The Renter is obligated to return the vehicle with an equally full tank.

If the vehicle is returned with less fuel, the cost of consumed fuel will be calculated at the current market price per litre and deducted from the security deposit. An additional refuelling service charge may also apply. The Renter must use the correct fuel type as specified by the vehicle manufacturer. Using incorrect fuel constitutes serious misuse of the vehicle and the Renter will be liable for all resulting repair costs. These costs are not covered by insurance.

The Renter agrees not to use the rented vehicle in any manner listed below. Violation of any prohibition constitutes a material breach of this Agreement and voids all insurance coverage.

• Under the influence: Operating the vehicle while under the influence of alcohol, drugs, prescription medication that impairs driving ability, or any other intoxicating substance is strictly prohibited and is a criminal offence under Greek law.
• Passenger limits: Scooters are designed and insured for a maximum of one (1) passenger in addition to the driver. Carrying more than one passenger is prohibited.
• Off-road use: Driving on unpaved roads, dirt tracks, gravel paths, beaches, agricultural land, or any terrain that is not a designated and surfaced public road is strictly prohibited.
• Speed limits: Exceeding posted speed limits applicable on Kefalonian roads is prohibited. Reckless or dangerous driving constitutes a breach of this Agreement.
• Unauthorised drivers: Only the primary Renter and declared additional drivers may operate the vehicle. Allowing an undeclared third party to operate the vehicle is strictly prohibited.
• Sub-letting: The Renter may not sub-let, loan, hire, or otherwise transfer possession of the vehicle to any third party.
• Towing: Using the scooter to tow any other vehicle, trailer, or object is prohibited.
• Racing and stunts: Using the vehicle in any competition, race, endurance event, speed test, or for the performance of stunts is strictly prohibited.
• Overloading: Carrying loads or passengers that exceed the manufacturer's maximum weight capacity is prohibited.
• Outside Kefalonia: As stated in Section 12, use of the vehicle outside the island of Kefalonia is expressly prohibited.
• Illegal activities: Using the vehicle for any purpose prohibited by Greek law is prohibited.
• Abandonment: Abandoning the vehicle in any location without notifying the Company is prohibited. The Renter remains responsible for the vehicle until it is formally returned.

The Renter is financially responsible for all damage to the rented vehicle that occurs during the rental period, up to and including the full commercial value of the vehicle.

The Renter's liability is not capped at the deposit amount. The Company reserves the right to initiate civil legal proceedings in Greece to recover outstanding amounts.

The Company provides basic roadside assistance in the event of a mechanical breakdown not caused by misuse, accident, or prohibited use. The Renter must contact the Company immediately upon the vehicle becoming immobile.

The Company does not guarantee response times and is not liable for any costs or inconvenience suffered as a result of a vehicle breakdown, including costs of alternative transport, accommodation, or missed connections. In the event of an accident, the Renter must: immediately ensure personal safety; call Greek emergency services (112) if there are injuries; contact the Company as soon as practicable; obtain details of any third parties involved; and file an official accident statement as required by Greek law. Failure to follow these steps may void insurance coverage.

The Company reserves the right to terminate the rental agreement and demand immediate return of the vehicle, without refund, in any of the following circumstances:

• Breach: The Renter breaches any provision of this Agreement.
• Impairment: The Renter operates or appears to intend to operate the vehicle under the influence of alcohol or drugs.
• Outside Kefalonia: The Renter uses or intends to use the vehicle outside the island of Kefalonia.
• Undeclared driver: The Renter permits an undeclared driver to operate the vehicle.
• Risk of serious damage: The Renter uses the vehicle in a manner that poses a risk of serious damage to the vehicle, to third parties, or to the Renter themselves.
• Fraudulent information: The Renter provides false or fraudulent information to the Company.
• Authority recovery: The Company is directed to recover the vehicle by Greek law enforcement or judicial authorities.

Upon termination, all outstanding amounts owed to the Company become immediately due and payable. The Renter must return the vehicle to the Company's station at their own cost and without delay.